Last updated: 10 April 2026
Stubo Interactive is the data controller for personal data collected through our websites and apps. We are a sole trader based in the United Kingdom.
As a small business processing minimal personal data, we are not required to appoint a Data Protection Officer (DPO). All data protection enquiries can be directed to us via our contact page.
| Data | When | Legal Basis |
|---|---|---|
| Name and email | When you contact us | Consent |
| Google account info (name, email) | When you sign in to our apps | Contract |
| App data (dog profiles, health records) | When you use cloud sync | Contract |
| IP address, browser info | Server logs (security) | Legitimate interest |
| Login attempts (IP, timestamp) | Sign-in attempts (rate limiting) | Legitimate interest |
| Anonymous usage data | If you consent to analytics cookies | Consent |
| Ad interaction data | If you consent to advertising cookies | Consent |
Under UK GDPR, we only process your data when we have a lawful basis:
Under the UK GDPR, you have the following rights over your personal data:
Request a copy of all personal data we hold about you. We will provide it within one month in a readable format.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data ("right to be forgotten"). In our apps, you can delete all data via Settings > Delete All Data.
Request that we limit how we use your data while a complaint or dispute is being resolved.
Request your data in a structured, machine-readable format so you can transfer it to another service.
Object to processing based on legitimate interests. We will stop processing unless we have compelling grounds.
Withdraw consent at any time for processing based on consent (e.g. analytics cookies). Use the cookie settings on our Cookie Policy page or the banner on any page.
To exercise any of these rights, please contact us. We will respond within one month. There is no charge for exercising your rights.
| Data | Retention Period |
|---|---|
| Contact submissions | Automatically deleted after 12 months |
| Cloud-synced app data | Retained until you delete it or request deletion |
| Login attempt records | Automatically deleted after 90 days |
| Analytics data (Google) | 14 months (if you consent) |
| Local app data | Stored on your device until you clear it |
Some of our third-party service providers are based outside the UK:
Where your data is transferred outside the UK or European Economic Area, these providers use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by the UK Information Commissioner's Office to protect your data.
We use a cookie consent banner on all our sites. You choose what cookies to allow:
You can change your cookie preferences at any time on our Cookie Policy page. For full details on what cookies we use, see our Cookie Policy.
Our services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child under 13, please contact us and we will delete it promptly.
If you are not satisfied with how we handle your data or respond to your request, you have the right to lodge a complaint with the UK's data protection authority:
For any data protection queries or to exercise your rights, please contact us. We aim to respond to all requests within one month.